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Customer details

Navigate the customer detail page, tabs, and header actions.

Published · 3 min read

Open in app →

Overview

The customer detail page is the hub for one client record. Review contact data, open related documents, log activities, and manage store account settings from a single screen.

Where in the app: Sidebar → Customers → click a customer row
Open: Customers (then select a customer)

URL pattern: /customers/{customerId}/customer-details.


ElementAction
Customer nameIdentifies the open record
MessageOpens messaging with the customer's phone number (when phone is on file)

Tabs

TabWhat you do there
Customer infoEdit contact, addresses, pipeline stage, status, location, credits, portal links
DocumentsFull document history across quotes, jobs, invoices, store orders
ActivitiesLog calls, emails, meetings, notes
Store AccountInvite to wholesale store, pricing tier, credit terms (store locations only)

The active tab is saved in the URL so you can bookmark or share a specific tab.

Store Account is hidden when the store is not enabled for your current location.


Open detail from the list

  1. Go to Customers.
  2. Click the customer row, or choose Edit from the actions menu.

Delete from the list actions menu removes the customer after confirmation.