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Inventory Returns (RMA)

Return materials to vendors or from customers with stock impact.

Published · 4 min read

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Overview

Returns (RMA) track material sent back to vendors or received back from the field — with correct stock and cost adjustments.

Where in the app: Operations → Returns
Open: Returns

Create a return

  1. New RMA
  2. Select type: vendor return or customer return
  3. Link source PO/SO when applicable
  4. Add lines and quantities
  5. Submit — status tracks authorization, shipped, and credited states

Posting a completed RMA decreases (vendor) or increases (customer) on-hand as appropriate.

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