Dirt Face Logo

Team Members

Invite users, assign roles, manage seats, and control profile access across locations.

Published · 5 min read

Open in app →

Overview

Manage Team controls who can log into your Dirt Face account — office staff, salespeople, managers, and crew portal users. Requires the subusers feature and user management permission (or account owner).

Where in the app: Business Settings → Manage Team
Open: Manage Team

Switch to Crews with ?tab=team&subTab=crews.


Seat usage

Two meters at the top:

Seat typeCounts toward limit
Full AccessOffice users with dashboard access (billable seats)
Crew membersUsers with Crew Portal access (limited by plan; crew without portal is unlimited)

When limits are reached, Add Team Member is disabled until you upgrade or deactivate users.


Team list

ControlPurpose
SearchFilter by name or email
Role filterAll, Crew, Team Member, Salesperson, Manager, Owner
Location filterAll Locations (multi-location only)
Add Team MemberInvite a new user

Row actions

  • Edit privileges (permissions per module)
  • Profile access — which company profiles the user can see (multi-location)
  • Activate / deactivate
  • Delete or cancel pending invite
  • Transfer ownership (original account creator only)

Warning: Account owners cannot be deleted or deactivated. Invited "owner" roles are not the same as the original account creator for ownership transfer.


Roles and permissions

Common roles include Owner, Manager, Salesperson, Team Member, and Crew. Fine-grained permissions control access to estimates, jobs, billing, customers, catalog, and user management.

Crew role users typically access only the Crew Portal unless given additional permissions.